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Return Policy

RETURN POLICY

If you are unhappy with your purchase you can return the product(s) within 14 days of receiving your package. To do so, please go to the Contact page and send us an email to our customer service.

We will then reply to you within 48 hours. You should proceed after getting an answer from us by sending the goods to the return address that you will receive in our reply to you, on your own expense.

All returned products should be unworn, with tags on, and delivered to us in original condition. Please include your order number on the package. We will do our best to handle your return/exchange within 10 business days upon receiving your package. Note that all the goods will be inspected upon return.

REFUNDS

Returns for products purchased through our online shop are exchangeable/refundable up to 14 days after receiving your package. If you regret your purchase we will issue a refund excluding the original delivery charges. You are assumed to cover delivery costs for the products you wish to return / exchange. Free shipping over specified amount applies.

Great care are taken when packaging your orders, but accidents do happen. We, Noble & Creed are not liable for damages and/or losses that occurs during shipping and that are caused by the shipping agent. In such case, please contact the shipping agent or us and we’ll try to assist you.

NON-EXCHANGEABLE PRODUCTS

We do not accept returns regarding the following products:


– Jewelry bought on sale


– Special orders and Custom orders are not refundable.

All products ordered from the website www.nobleandcreed.com can, within 14 days of delivery, be returned or exchanged unless stated. All shipping handling expenses are paid by the customer. This means that the our expenses for shipping will not be refunded. Please note, this only applies to unused products.

DAMAGED GOODS

If the item(s) were damaged upon delivery please contact our customer service immediately. Then send us the item(s) in their original condition (with tags on) free of charge within 14 days of receipt.

WARRANTY

Noble & Creed gives you a 6-month warranty for possible production faults. Note that regular wear and tear along with mechanical damages are NOT applicable. We do not recommend you to swim, shower or sport with your jewelry since it might shorten the life spand of it.

Our nylon cord based jewelry might change its appearance over time. These can be redone and we can ship you a new cord for 20€.

Oxidized jewelry will change appearance over time. However this can be re oxidized at any time at a jeweler.